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STORE POLICY

CUSTOMER CARE

Kaye's Candles is committed to serving all customers with the upmost attention and care when you purchase any products from my small business.  Any questions or concerns can be sent to support@kayescandles.com

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If there are any issues with your candles or other products purchased on our website, please refer to our "Return & Exchange" policy and contact Kaye's Candles as soon as possible.

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TERMS & CONDITIONS

This website is owned and operated by Kayelee Owen. These Terms set forth are the terms and conditions under which you may use our website and services as offered by us. This website offers visitors purchase of candles, shipping, and email newsletters. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

PRIVACY & SAFETY

This privacy notice is for Kaye's Candles, LLC, and describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you...

  • Visit our website at http://www.kayescandles.com, or any website of ours that links to this privacy notice

  • Engage with us in other related ways, including sales, marketing, or events

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Questions or concerns?  Reading this privacy notices will help you understand your privacy rights and choices.  If you do not agree with our policies and practices, please do not use our Services.  If you still have any questions or concerns, please contact us at support@kayescandles.com​

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What information do we collect?

We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.  The personal information that we may collect may include names, email addresses, mailing addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, and debit/credit card numbers.  We do not process sensitive information.

Payment Data:  We may collect data necessary to processes your payment if you make purchases, such as your debit/credit card numbers and the security code associated with your payment type.  All payment data is stored by WIX Payments.  You may find their notice link here: https://www.wix.com/about/privacy

All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

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How do we process your information and keep it safe?

We processes your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.  We may also process your information for other purposes with your consent.  We aim to protect your personal information through a system of organizational and technical security measures.

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What are your privacy rights?

You may review, change, or terminate your account at any time.  We do not knowingly collect data from or market to children under 18 years of age.  By using this website you represent that you are at least 18 years old or that you are the parent or guardian of a minor using this website.  If you become aware of any data that may have been collected from children under age 18, please contact us a support@kayescandles.com

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Do we make updates to this notice & how can you contact us about this notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.  If you have questions or comments about this notice, you may email us at support@kayscandles.com.

PAYMENT METHODS

Credit / Debit Cards
Apple Pay

Afterpay

Payment Methods
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