SHIPPING & RETURNS
SHIPPING POLICY
Shipping is a flat rate of $9.99
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Kaye's Candles is dedicated to providing you with the best possible service.
All orders are shipped through the United States Postal Service, and you will receive a confirmation email with a tracking number once your order has shipped. Kindly allow USPS 3-5 business days to deliver your package.
Please note that we do not ship outside the United States.
RETURN & EXCHANGE POLICY
Return Process​
To return an item please email support@kayescandles.com within 3 days of receiving your order to start the return process. All returned items must be in new and in unused condition, with all original tags and labels attached.
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Refunds
After receiving your return and inspecting the condition of your item, I will process your return. Please allow at least 7-10 business days after confirmation of return to process your refund.
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Exceptions
For defective or damaged products, please contact me below or at support@kayescandles.com to arrange a refund or exchange.
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Questions
If you have any questions concerning the return policy, please contact me at support@kayescandles.com